• Contact Center
    A Pioneer call center solutions operating 24/7 to uplift your business.
    CREDIBLE     |   PROFESSIONAL    |   QUALITY

Contact Center Services

         Today, outsourcing call center services to India is being globally accepted, and international clients are highly benefitted with this endeavour.Wordium Data Solutions has the innate capability to transform your business processes and save up to 60% of your operational costs if you decide to outsource contact center service to us. Offshore your businesses back end operations to India and increase your efficiency at management and have a competitive edge over your market players. We provide contact center services like outbound services, inbound services & Tele Marketing services.

Outbound

         WDS offers our customers with a superlative outbound services and our expertness has acquired clients worldwide. We will satisfy our customer’s needs and provide a result oriented process with value for money. Our outbound BPO services have functioned as extensions of our customer companies and produced good results.

         Outsource the outbound contact center services to Wordium and we will help you to increase your sales, follow-up your mailings and calls, test the unknown markets, developing good customer’s relationships, Generating new leads and make your business a great success.

Some of the Out bound services provided by us are:

  • Telemarketing services
  • Lead generation services
  • Appointment setting services
  • Product sales
  • Order taking
  • Customer support
  • Sales lead generation
  • Customer satisfaction surveys
  • Sales support
  • Order fulfillment
  • Conference & registration
  • 3rd party verification
  • Product launches

Inbound

         We are an established reputation of being a professionally outsourcing company with several years of experience in inbound customer services operations of several global organizations across a wide range of domains we support our customers 24/7.

Some of the Inbound services provided by us are:

  • Consumer Response
  • Dealer Locaters and Referral Services
  • Inbound Sales
  • Insurance claims processing services
  • Online customer support services
  • Order entry services
  • Payment collection services
  • Sales Lead Qualification
  • Technical Support
  • Virtual Receptionist Services
  • Product launches
Benefits of choosing us:

  • Affordable Price
  • Excellent quality services
  • Professional call center agents
  • 24/7 Support
  • Integrated Information Security Management
  • Excellent communication
  • Enhanced customer satisfaction
  • Daily reports and analysis
  • Transparency of services
  • Core Industry Expertise